Privacy Policy

Effective Date: 21 October 2025

Who We Are

ReadySetBuild™ (“we,” “us,” or “our”) operates the website https://readysetbuild.ca and associated platforms used to deliver our coaching, consulting, education, and digital tools.

Our mission is to help entrepreneurs and professionals turn ideas into real businesses through structured coaching, digital resources, and community support.

We value your privacy and are committed to protecting your personal information in accordance with Canadian privacy law (PIPEDA) and other applicable regulations.

1. Information We Collect

We collect personal and business information through several channels:

A. Information You Provide Directly

When completing forms, assessments, or surveys (via Zoho Forms or CRM)
When booking calls or meetings (via Zoho Bookings or Meeting)
When enrolling in coaching programs or digital courses
When downloading resources or participating in community spaces (e.g., Discord, Slack, or online events)
When making payments through Stripe or other payment processors

Typical data collected includes:

Name, email address, and contact information
Business name, website, and industry details
Responses to coaching, diagnostic, or assessment questions
Purchase and billing information (handled securely by third-party processors)
Optional demographic or preference information (e.g., goals, challenges, readiness level)

B. Information Collected Automatically

IP address, browser type, device type, and operating system
Pages visited, session duration, and referring URLs
Cookie data and analytics used to improve website performance

We may also collect anonymous or aggregated data that does not identify you personally, used solely for improving our services.

2. How We Use Your Information

We use your data to:

Deliver, personalize, and improve our coaching and consulting programs
Communicate with you about sessions, updates, or new offerings
Provide access to tools, templates, and community platforms
Track engagement and progress through our frameworks
Process payments and maintain financial records
Analyze user behavior to enhance the user experience and site functionality
Comply with legal and regulatory obligations

Your data helps us tailor the ReadySetBuild experience to your goals, ensuring relevant recommendations and efficient delivery.

3. Data Storage and Security

All client information is securely stored in the Zoho One ecosystem (Forms, CRM, Books, WorkDrive, Flow, Meeting) under enterprise-grade encryption and access controls.

We also use trusted third-party platforms (such as Stripe, Google Workspace, WordPress, and Discord) with their own rigorous security and privacy standards.

We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.

4. Cookies and Tracking

ReadySetBuild.ca uses cookies and analytics to:

Remember your preferences and login sessions
Track website usage to improve performance
Measure campaign effectiveness

You can disable cookies in your browser settings. Some site features may not function optimally without them.

Examples:

A temporary cookie may verify your browser’s ability to accept cookies.
Login and display preference cookies are stored for convenience.
Analytics cookies help us understand how visitors use our site but do not store personal data.

5. Comments, Media, and Embedded Content

If you leave comments on our website or upload media (e.g., images or videos):

We collect the data shown in the comment or upload form, as well as your IP address and browser information, to prevent spam and abuse.
Uploaded images should not contain embedded location data (EXIF GPS), as visitors could extract it.
Articles on this site may include embedded content (e.g., YouTube videos, social media posts, or articles). Embedded content from other websites behaves as if you visited those websites directly and may collect additional data under their own privacy policies.

6. Third-Party Tools and Integrations

To provide a seamless experience, we integrate with:

Zoho One (for forms, CRM, scheduling, meetings, and automation)
Stripe (for payments)
Google Workspace (for communication and scheduling)
Discord / Slack (for community engagement)
WordPress and plugins (for website functionality and security)

These services may collect or process limited information required for their functions.
Each provider maintains its own privacy policy and compliance standards.

ReadySetBuild does not sell, rent, or trade your personal data with any third party.

7. Who We Share Your Data With

We only share your information with:

Service providers who assist in delivering our programs or maintaining our systems (e.g., Zoho, Stripe, WordPress, hosting providers).
Professional partners or subcontractors operating under confidentiality agreements.
Authorities or regulators when required by law or court order.

Access is strictly limited to authorized personnel and is used only for operational or legal necessity.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

For example:

Comments and associated metadata are retained indefinitely to allow automatic approval of follow-ups.
Account or CRM records may be retained for administrative, legal, or auditing purposes.

When no longer needed, your data is securely deleted or anonymized.

9. Your Rights and Choices

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of inaccurate information
Withdraw consent to communications at any time
Request a copy of your stored data in a portable format

To exercise these rights, email [email protected].
We will respond within 30 days, subject to applicable legal or contractual requirements.

If you are located outside Canada, you acknowledge that your data may be transferred to and processed in Canada, where privacy laws may differ from those of your jurisdiction.

10. Payment Processing

Payments are handled through secure, PCI-compliant platforms (such as Stripe or Zoho Books).
ReadySetBuild does not store or have access to your full payment card details.
Any payment information you provide is encrypted and processed according to industry standards.

11. Automated Decision-Making and AI Tools

Some ReadySetBuild tools may use AI-assisted systems (e.g., automated assessments, personalized reports, or readiness scoring).
These are designed to enhance the user experience and provide personalized insights.
AI outputs are informational only and should not be interpreted as legal, financial, or business guarantees.

12. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
We encourage you to review this page regularly to stay informed about how we protect your data.

Continued use of our Services after any updates constitutes your acceptance of the revised Policy.

13. Contact Us

For questions, concerns, or privacy requests, contact:
ReadySetBuild™
Email: [email protected]
Address: Nanaimo, BC, Canada
Website: https://readysetbuild.ca